Finding the right waste management company is essential for ensuring your property’s trash and recycling are hauled away efficiently, allowing you to enjoy clean and sanitary facilities. Additionally, waste management companies can help you reach your sustainability goals, living up to your stated “green” objectives.
In other words, finding the right waste management company is a big deal. It’s crucial to acknowledge that not all waste management companies are created equal, and it’s always best to do your due diligence, compare a few different options, and ask plenty of probing questions.
But what should your multi-family property or apartment complex look for in a waste management partner? Here are a few must-haves.
1) Reliability
Simply put, you want a waste management company that will always show up when they say they will, and always provide the high standards of service that you deserve.
How can you determine whether a company is reliable? One good indicator is to look at Google reviews. While online reviews are not infallible, they usually do a pretty good job conveying the big picture and overall trajectory of a business’ reliability. If you see a hundred reviews and almost all of them are five-star raves, that’s an encouraging data point.
2) Green Credentials
Looking for a waste management team that can help you meet your community’s sustainability goals? Be sure to ask about eco-friendly credentialing.
A company that claims it can help you “go green” should have no trouble explaining their own strategies, resources, and expertise in minimizing plastic waste, good waste, etc.
3) Communication
If you ever do have a concern about your waste management or recycling service, it’s important that you know who you can call for support.
Make sure the company you hire provides you with a direct customer service line. And if you have any concerns about how the company communicates, that’s reason enough to look elsewhere.
4) Additional Services
Sometimes, all you want is a company that can haul your waste.
But what happens if you decide you need a LEED audit? Odor control and compost bags? Make sure you ask your waste management provider up-front about any additional services they could provide, whether now or down the road.
5) Pricing
Naturally, before signing any new vendor, you always want to have a clear sense of their pricing structure.
Remember, you don’t always want to go with the cheapest option. Instead, think in terms of value. Contrast total price point with frequency and consistency of services, quality of customer support, and other factors.
Also, be sure you choose a company that provides full, transparent pricing information up-front and in writing.
As you search for the ideal waste management provider, we hope you’ll consider our team at WasteXperts. With any questions, please reach out to us directly!
